In progress, please do not use until completed

Cordless Stick Vacuum

FAQ

General Question

Our stick vacuums work best on carpets and any hard floors

The LED light will help you see dust, dirt, and debris in dimly lit spaces, such as under furniture, in corners, or along baseboards. Also, on darker carpets or flooring, some debris (like pet hair or fine dust) might be harder to see. The LED lights make them more visible, ensuring a more thorough cleaning

Care & Maintenance

You may wipe the vacuum's body using soft dry cloth

You can wash the cyclone, pre filter, filter and roller brush. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

HEPA Filter : 4-6 months
Roller Brush : 6 months

Warranty

We provide 2 years of warranty for all models

You may live chat us on Shopee or Lazada for us to assist further

We will be covering any faulty / internal issue / manufacturer defect but not the natural deterioration and human damages

Wet & Dry Vacuum

FAQ

General Question

Yes you can, by using Suction Mode and make sure your roller brush is fully dried. We recommend you to start clean the carpets first before others

Wet & Dry vacuum can handles all types of spills like dust, water, mud, solids and etc

Although the vacuum is heavy, it features a self-propulsion system that allows it to glide effortlessly, requiring minimal effort to handle

Care & Maintenance

You can wash the filter and roller brush. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

You need to wash your dirty water tank each time after use to prevent bad odour

Roller Brush : 6 months
Filter : 6 months

Detergent

We recommend to use Mova's detergent because the usage of other brands detergent may corrode or damage your vacuum and causing it to void your warranty

Yes, our detergent is plant based, which is safe for family, kids and pets

Warranty

We provide 2 years of warranty for all models

You may live chat us on Shopee or Lazada for us to assist further

We will be covering any faulty / internal issue / manufacturer defect but not the natural deterioration and human damages

Robot Vacuum

FAQ

General Question

Yes MOVA robot vacuum can vacuum and mopping at the same time

Care & Maintenance

You need to wash the used water tanks each time after use to prevent bad odours

You can wash the dust box and dust box's filter. You also need to dry all of the parts under sunlight at least 24 hours and make sure all parts are fully dried before the next use

Main Brush : 6-12 months
Dust Box's Filter : 3-6 months
Side Brush : 3-6 months
Dust Bag : 2-4 months
Mop Pad : 1-3 months

Warranty

We provide 2 years of warranty for all models

You may live chat us on Shopee or Lazada for us to assist further

We will be covering any faulty / internal issue / manufacturer defect but not the natural deterioration and human damages