
Shipping & Returns
Shipping Methods
Standard Shipping – Fulfilled by our appointed courier partner
How long does it takes to deliver?
Orders will be shipped out within 24 hours under normal circumstances during working days.
For Standard delivery, courier will typically takes:
1 - 3 working days (West Malaysia)
3 - 7 working days (East Malaysia)
Some delays may also occur during campaign / peak season
In case of unreasonable delays, you may also live chat with us and we will assist you on it.
Track Your Order
Once your order is ready for shipping, you will receive an email notification with courier tracking number from our system.
Returns
Please ensure that the returned goods are in brand new & sealed condition.
You may live chat with our customer service agent and we will guide you on the return & refund process.
For more information, you may check our FAQ.
Shipping & Returns
Shipping Methods
Standard Shipping – Fulfilled by our appointed courier partner
How long does it takes to deliver?
Orders will be shipped out within 24 hours under normal circumstances during working days.
For Standard delivery, courier will typically takes:
1 - 3 working days (West Malaysia)
3 - 7 working days (East Malaysia)
Some delays may also occur during campaign / peak season
In case of unreasonable delays, you may also live chat with us and we will assist you on it.
Track Your Order
Once your order is ready for shipping, you will receive an email notification with courier tracking number from our system.
Returns
Please ensure that the returned goods are in brand new & sealed condition.
You may live chat with our customer service agent and we will guide you on the return & refund process.
For more information, you may check our FAQ.
Warranty
Warranty Claims:
• For warranty claims, please contact our customer service for follow ups.
• You may track your warranty claims at https://support.dasher.com.my/warranty-claim
Terms & Conditions
• No charges will be imposed for the return.
• Customer will be charged for shipping fee if the return is invalid (used item, returned of other items)
Warranty
Warranty Claims:
• For warranty claims, please contact our customer service for follow ups.
• You may track your warranty claims at https://support.dasher.com.my/warranty-claim
Terms & Conditions
• No charges will be imposed for the return.
• Customer will be charged for shipping fee if the return is invalid (used item, returned of other items)
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
I'm not newbie to dry wet vacumn, I knew very well the functions. But Dreame H15 Pro Heat has upgraded to the next level with hot water mode which is super convenient for greasy kitchen or any tough stained flooring. I can feel the differences compared to my older version device, other brand, which dated back by few years. Especially the front scrapper that enhances the cleaning up from corners. SA Chee Seang from QBM Penang branch has played an important role in my purchase of this device with his professional knowledge and helpful attitude which I highly appreciated.
Save me all the trouble of doing two house chores and that is vacuum and manual mopping. With this, I only have to do it once. All in one.
It eases my household chores. My mum enjoys mopping the floor after owning one unit H15.
1. Maintenance is easy, just take out 2 containers to clean and top up water.
2. Sale personnel very efficient with knowledges and services.
3. Good idea by giving discount in bidding style.
One of the best model in the market that can deliver all the functionalities. Worth the money at the lower price point compare with other brands.